Terms & Conditions

1. Agreement

By using alnairtech.com you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.

When we say “we”, “us”, or “AlnairTech”, we mean AlnairTech, a remote-first digital product agency. “You” means the visitor, enquiry contact, or client using the site or our services.

2. Website use

You may browse the site for lawful purposes related to learning about our services and contacting us. You must not misuse the site - for example by attempting to break security, scrape content at scale without permission, introduce malware, or use the site to send spam.

We may change, suspend, or discontinue any part of the site at any time without notice.

3. Information on the site

Case studies, blog posts, pricing ranges, timelines, and service descriptions are for general information. They are not a binding offer or guarantee of results. Actual scope, fees, and delivery dates are confirmed only in a written proposal, statement of work, or contract.

4. Enquiries and proposals

Submitting a contact form or email does not create a client relationship. We respond when we can and may decline work that is a poor fit.

Proposals are valid for the period stated in the document (or 14 days if none is stated), unless we withdraw them earlier. A project starts when both sides accept the proposal in writing and any required deposit is paid.

5. Services and deliverables

AlnairTech provides digital services including web development, mobile apps, UI/UX design, SEO, DevOps, and AI automation. Exact deliverables, milestones, and acceptance criteria are defined in the applicable proposal or contract.

You agree to provide timely feedback, content, access, and decisions needed for us to deliver. Delays on your side may shift timelines and, where agreed, fees.

6. Fees and payment

Fees, payment schedule, and currency are set out in the proposal or invoice. Unless stated otherwise, invoices are due within the stated period. Late payment may pause work and may attract reasonable recovery costs.

Deposits are typically non-refundable once work has begun, except where required by law or expressly agreed in writing.

7. Intellectual property

Until invoices for the relevant work are paid in full, AlnairTech retains ownership of project deliverables we create. After full payment, you receive the rights described in the proposal or contract - usually a licence or assignment for the deliverables created specifically for you.

We retain rights to our pre-existing tools, frameworks, libraries, and know-how. Portfolio use of non-confidential work may be shown unless a written NDA or contract says otherwise.

Site content (copy, branding, layout, and media) is owned by AlnairTech or its licensors. You may not copy it for commercial reuse without permission.

8. Confidentiality

Both sides should keep non-public business information confidential and use it only for the engagement, except where disclosure is required by law or already public through no fault of the receiving party. A separate NDA may apply when signed.

9. Third-party tools and platforms

Projects may rely on third-party hosting, APIs, app stores, analytics, or SaaS tools. Those services have their own terms. We are not responsible for outages, policy changes, or fees charged by third parties unless our contract expressly says otherwise.

10. Warranties and disclaimers

We aim to deliver professional workmanship consistent with the agreed scope. The website and public materials are provided “as is” without warranties of uninterrupted availability or fitness for a particular purpose.

We do not guarantee search rankings, app-store approval, revenue outcomes, or that software will be error-free in every environment.

11. Limitation of liability

To the fullest extent allowed by law, AlnairTech is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from site use or services.

Our total liability for a project is limited to the fees you paid us for that project in the three months before the claim, unless a signed contract sets a different cap or mandatory law says otherwise.

12. Termination

Either party may end an engagement as described in the proposal or contract. If none is specified, either party may terminate with written notice; you remain responsible for fees for work performed and non-cancellable third-party costs through the termination date.

13. Governing law

These terms are governed by the laws set out in your signed project proposal or contract. If no governing law is specified there, disputes will be resolved through good-faith negotiation first, then through the forum agreed in writing between the parties.

14. Changes to these terms

We may update these terms from time to time. The “Last updated” date will change when we do. Continued use of the site after an update means you accept the revised terms for future visits. Active projects continue under the terms in effect when the proposal was accepted, unless both sides agree otherwise in writing.

15. Contact

Questions about these terms: hello@alnairtech.com

AlnairTech - clients worldwide